GUIDE TO
PATIENT
This patient guide is a valuable source of information about medical cannabis, designed to guide you through every step of your treatment, from consultation to product selection, ensuring you have an informed and safe experience.
Site Access and Registration
To access the full content of our website, including our product catalog and tutorials, you will need to register. Registration is quick and easy, ensuring you have access to exclusive information and resources that will enhance your medical cannabis experience.
Receive Assistance
1. Scheduling a Medical Appointment
After registering, you will be able to choose between two options: schedule a medical appointment with our specialists or upload a valid medical prescription if you already have one.
Our doctors, specialized in medicinal cannabis, will carry out the consultation online via videoconference, ensuring humanized and effective care.
2. Personalized Monitoring
From the very beginning, you will have the support of one of our agents via WhatsApp, always available to help you at every stage of the process.
From scheduling your appointment to completing your purchase, our team is here to ensure everything runs smoothly and efficiently.
3. Registration with Anvisa
After receiving your medical prescription, you will need to request authorization to import Cannabis-derived products directly from the government website.
Click the button below to access a tutorial that will guide you through this process.
If you encounter any difficulties, return to step 2 and contact one of our agents.
5. Payment and Tracking
After selecting the prescribed product and uploading the requested documents, you can proceed to the payment stage. Once the purchase is finalized, you will have the option to track the entire process directly in your account on our website.
Plus, we'll send you updates on each step of the process directly to your email, ensuring you're always informed about the status of your order.
6. Receipt
of the Product
The product will be delivered to the registered address within 25 business days. The carrier will attempt delivery to the location provided.
Make sure someone is available to receive the order and ensure successful delivery.
